Backflow Survey Introduction
Link to Backflow Survey
There have been issues with some browsers allowing fillable PDF's in their default viewers. If you are experiencing difficulties submitting the survey (see above link), please follow the appropriate instructions below.
If you receive a security alert at the top of the PDF, “Add host to Privileged Locations” from the Options button. This should prevent the issue from happening again for the current domain. Since IE uses Adobe Reader as its default PDF viewer, this should be all that needs to be done.
The new version of Firefox uses its built-in PDF viewer by default and it doesn’t have the capability to view auto-filled forms. So Firefox users will need to set their default PDF viewer to use Adobe Reader.
To switch from the built-in PDF viewer to another PDF viewer:
To change the default PDF Viewer in Chrome, enter chrome:plugins in the address bar and click Disable underneath the entry for “Chrome PDF Viewer.” The Adobe Reader plug-in will automatically be enabled, if you have it installed. The following link gives more information if needed: https://support.google.com/chrome/answer/1060734?hl=en
Thank you for your patience.
There have been issues with some browsers allowing fillable PDF's in their default viewers. If you are experiencing difficulties submitting the survey (see above link), please follow the appropriate instructions below.
Internet Explorer
If you receive a security alert at the top of the PDF, “Add host to Privileged Locations” from the Options button. This should prevent the issue from happening again for the current domain. Since IE uses Adobe Reader as its default PDF viewer, this should be all that needs to be done.
Firefox
The new version of Firefox uses its built-in PDF viewer by default and it doesn’t have the capability to view auto-filled forms. So Firefox users will need to set their default PDF viewer to use Adobe Reader.
To switch from the built-in PDF viewer to another PDF viewer:
- At the top of the Firefox window, click on the button and then select At the top of the Firefox window, click on the menu and then select On the menu bar, click on the menu and select At the top of the Firefox window, click on the menu and select
- Select the panel.
- Find Portable Document Format (PDF) in the list and click on it to select it.
- Click on the drop-down arrow in the Action column for the above entry and select the PDF viewer you wish to use.
- Click to close the Options window.
Chrome
To change the default PDF Viewer in Chrome, enter chrome:plugins in the address bar and click Disable underneath the entry for “Chrome PDF Viewer.” The Adobe Reader plug-in will automatically be enabled, if you have it installed. The following link gives more information if needed: https://support.google.com/chrome/answer/1060734?hl=en
Thank you for your patience.